Orders are usually processed and shipped between 2-4 business days. Once your order has been shipped you will receive an email with tracking information.
At Hattie and Grace we want you to love what you buy. However, we understand that there will be times when something doesn't work out. In that event, you have 14 days from the date of shipment to return any unused, unworn items for in-store credit. Exchanges must also be made within 14 days from the day of shipment.
To return or exchange an item, please contact us at firstname.lastname@example.org and we will send you a return shipping label via email. Send all returns and exchanges to Hattie And Grace, 13311 W Fig St Boise, Idaho 83713.
You must include the original item in it's original packaging, as well as your proof of purchase. Please note that you will be responsible for any shipping costs incurred to send your item back and that original shipping costs are not refunded.
Once we have received and approved your return or exchange, you will receive an email with information on how to utilize your in-store credit.
All Sale or Clearance items are final sale.